Coronavirus Update

April 30, 2020

 

Dear Patients,

Yes, we will be open again on Monday, May 4th. While the appointment process may look a little different, don’t worry. Our office has always been on the front lines of preventing the spread of diseases. From treatment and waiting room disinfection to the strict use of personal protective equipment (PPE), the safety of patients and staff members continues to be of utmost importance.

When it comes to preventing the spread of disease, rest assured that we have always been strict on universal precautions. Precautions have always included the use of masks, glasses, gloves, sterile instruments and devices as well as clean and disinfected environmental surfaces.

Additionally, frequently touched surfaces such as door handles, chairs, desks and bathrooms are cleaned and disinfected often. Other objects that may be difficult to disinfect, such as magazines, reading material and the coffee station, have been removed all together. There will not be as many chairs in the waiting room and there will be fewer patients in the office throughout the day.

We also ask you to brush your teeth at home before coming to the office. Brushing in close contact with others is not recommended.

When you arrive at the office, things will be a little different. We may ask you some screening questions or ask to take your temperature with a noncontact infrared thermometer. We request that you do not bring companions to appointments, unless necessary. If companions do accompany patients, they may also be screened during patient check-in or have their temperature taken. We ask that companions or other family members wait in their vehicles during the appointment.

If you have lost or broken your retainer, let us know. We expect our lab technician will be very busy so please be patient. It may take longer than usual to get replacements made.

Social distancing within the office still needs to be maintained. We will, therefore, need your help with this and other infection control etiquette. Please be mindful of fellow patients and all office personnel at all times during your visit.

We have missed you and look forward to seeing you all again soon.

 

Sincerely,

 

Dr. John Kittleson & Staff

Invisalign

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